Why You Should Choose The Spencer Clinic

We will help you to understand the cause of your hair loss problem, or scalp condition, through a personal & in-depth consultation lasting about an hour, before recommending the necessary course of action most effective for you.

You can have full confidence in The Spencer Clinic team. We are qualified and registered with The Institute of Trichologists, guaranteeing the highest level of ethics, expertise and professionalism with us.

Our warm, professional and friendly team will talk you through each stage of the process to ensure the highest level of care and expertise.

We do all we can to ensure you are at ease during your consultation and treatments. In our 35 year history, we have examined, diagnosis and treated all types of hair loss and scalp conditions.

Furthermore, we acknowledge the importance of understanding different hair and skin types. As well as European and Asian hair, we are also very knowledgeable and experienced with Textured hair.

To start the process complete our online diagnosis or call our clinic today.

Complete Online Diagnosis

Our Treatment Process


Your initial visit will begin with a confidential and in-depth consultation with either Richard Spencer or Samantha Stewart. We would then be able to go over your case history more precisely, examine your hair and scalp, in some cases with a Trichoscope, provide an accurate diagnosis, then explain the reason for our diagnosis logically, clearly and scientifically.

In conclusion, if you suffer with a hair loss complaint, we will offer you the most effective way forward to begin to arrest the continual loss of hair and encourage possible regrowth.

We will further explain exactly how our stimulative therapy works, how often and for how long the therapy may be necessary and the costs involved.

If you suffer with a scalp complaint, we will be able to offer you the correct advice and a way forward to begin to improve the problems you have suffered with your scalp.

If necessary, we will offer you one or two products for home use as a help in between treatments. We will also give you a demonstration and careful direction on the use of the products.

Initially, the most important thing is to establish a firm and logical diagnosis and understand why the condition is occurring. Certain blood tests may be advisable and these will be discussed if necessary.’


Your diagnosis will be formulated and carefully explained in great detail so you will be able to understand the cause(s) of the problem, and whether the condition will be responsive to our therapy. Whether or not you decide to proceed with our treatment, our experts are able to provide you with expert self-treatment advice for you to implement in the comfort of your own home.


If therapy is advisable then you will be seated in our relaxed, comfortable therapy room and experience a non-invasive stimulative, cleansing and conditioning treatment, or small series of treatments, depending on the severity of the condition. This would involve the following:

  • Hi-frequency (electronic stimulative therapy)
  • Application of our ‘own brand’ products to the scalp and hair
  • Moist heat head steaming
  • Full contact hand massage to the head, neck and shoulders
  • Hair and scalp cleansing and conditioning
  • Hand assisted vibro-massage to the same above areas

Each full therapy, once administered, has two stimulative benefits. It will increase circulation of blood flow in the scalp and, more importantly, cause vasodilation (or expansion) of the blood capillaries at the base of each hair follicle, which greatly increases the possibility of hair regrowth and maintenance.


Those who choose to receive our expert therapy will be backed up with our in depth after-care service, especially those with gradual, ongoing conditions.

Richard Spencer became a qualified consultant and registered member of the institute of trichologists (M.I.T.) in 1981 and took over the practice in 1983, forming The Spencer Clinic of Trichology Ltd. His knowledge, leadership and experience enhances his all-round ability to perform and practise to the highest standards.

Samantha Stewart AIT has worked at The Spencer Clinic Ltd for the past 25 years. She qualified, with distinction, from the prestigious 'Institute of Trichologists' and is also a consultant. Besides her trichological expertise, she also specialises in problems relating to textured hair as well as being able to offer expert quality black hairdressing. She has become a real guru on textured hair care and products, often co-writing, with Richard Spencer, the many articles featured in Black Beauty and Hair magazine.