HOW WE USE YOUR PERSONAL INFORMATION:
Consent of sending your data
Consent is required for Spencer Clinic to process your personal data before submitting.
By agreeing to our terms and conditions, you give us permission to process your personal data and store it within our database. When we ask for your personal data, we will always tell you why and how the information will be used.
Spencer Clinic will not pass on your personal data to third parties, without obtaining your consent.
We are bound by our institutes code of ethics whereby we are allowed to keep files of non active patients for a period of seven years.
Withdrawal of data
Under the new GDPR regulations (EU), you have the opportunity to view any of your personal information within our database and also the right to withdraw this information from our database at any opportunity. To do this, please contact us at Spencer Clinic.
When submitting your data, you consent to us occasionally sending you marketing material, including newsletters and future promotions. These will only be from Spencer Clinic.
We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics.
This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.
Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
https://support.apple.com/kb/PH21411 (Safari); and
Note: Blocking all cookies will have a negative impact upon the usability of many websites.
We cannot be responsible for the privacy policies and practices of websites that are not operated by us, even if you access them through our website or any links in our social media. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
In addition, if you came to our website via a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
WAYS IN WHICH WE COLLECT DATA:
We may collect and process the following personal information or data (information that can be uniquely identified with you) about you:
Certain information required to use the website or any other services we offer, including the name and address of you and/or your business and/or your employees;
Email address and a password;
Any correspondence between you and us;
Replies to any surveys or questionnaires that we may use for research purposes;
Details of your visits to our website and the resources that you access;
Photographs that you send to us (before and after pictures, for example)
Any information we may require from you when you report a problem or complaint.
This information is only collected by us when you choose to supply it to us. You do not have to supply any personal information to us, but, we may not be able to operate our services without this information/data.
Information may also be gathered through our website without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store any of your personal information.
We reserve the right to change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.